Computers that are approved for return or refund per the warranty terms follow the procedures below:
You have ten (10) business days from receipt of your item to verify that it works as it should. Please contact us with any issues so we can troubleshoot the problem and determine whether a return is necessary. Our customer service representative will issue an RMA number and return instructions if we are unable to resolve the problem.
All returns require an RMA number. Unauthorized returns will be rejected and returned to sender.
You must arrange and pay for insured return shipping of the item after receiving the RMA number. All items must be in their original packaging, with no missing items. Returned items that have suffered physical damage while being shipped back to Liquis are not eligible for a refund.
All returns found to be non-defective upon inspection will be subject to a 25% service fee. Liquis will either accept a return of the item at your expense or refund the winning bid amount less the 25% service fee.
Compatibility of any product is the purchaser's responsibility. If you have any questions about this product, please visit the manufacturer's web site or call their customer service before placing a bid. If you still have questions after contacting the manufacturer, please contact us.
If the item is not compatible or is functional but you do not want it, you agree to have the item shipped back at your own expense, Liquis will refund the price of the item less a 25% restocking fee. You still must obtain an RMA number from Liquis prior to returning the item.
